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The New Economics of Technology Startups? I have recently been reading the book "Free: The Future of a Radical Price" by Chris Anderson.  Well I am not actually reading it as I find I do not have time for reading books any more.  These days...

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Here is my hammer. Show me your screw! Well I have been traveling out of the country a lot these past few weeks so its been a while since I posted.  I will try and do better in the future.  During my travels I had a lot of interesting discussions...

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Consideration For The Technical Implementation of an... I had a lot of questions from people after my last post on BPM and SOA about the layered SOA I proposed and whether it would be slow performance wise.  The answer I gave people was "It depends".  In...

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Why a Business Process Modeling (BPM) Approach to SOA... I was having a Twitter conversation with Brenda Michelson (@bmichelson) and Todd Biske (@toddbiske) about the tight coupling in peoples minds between BPM and SOA, and why I find that when people take a...

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Enterprise 2.0 Needs To Stop Being So Naive You know I really struggle to get excited about Enterprise 2.0.  Not because I don't think IT needs to undergo change, but because I feel that Enterprise 2.0 as we seem to be defining it, and covering...

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What’s in a Cloud (or Not)

Posted on : 18-08-2009 | By : Paul Michaud | In : Cloud Computing, Service Oriented Architecture (SOA), Software Design

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I read a lot of articles on technology and it always amazes me the degree of heated debate that goes on in the blogosphere, social media and elsewhere over simple definitions.  What caught my attention today was the number of posts and comments on Twitter about what was or was not Cloud.

So the question is: What is Cloud?

The reality is there is no agreement on this point, so I offer up my own view on this matter for debate.  Feel free to flame away.

The Paul Michaud Definition of Cloud Computing
Any application which can be deployed and scaled (preferably dynamically) against a, potentially globally, distributed cluster of, homogeneous or heterogeneous, compute resources is a Cloud based application.

So what’s my point?  The point is that almost anything is potentially Cloud based by that definition.  Let’s look at some examples that were being tossed about today on Twitter and the Blogosphere.

They were:

  • JPMC’s internal server cluster
  • Google’s Cluster
  • Facebook’s Clusters

James Watters in his “Not So Fast Public Cloud: Big Players Still Run Privately” contends that’s JPMC’s cluster of servers represent an internal Cloud.  James then took some heat from others claiming that a dedicated internal cluster is not Cloud.  The argument then extended to bring in Google and the argument was that it is also a dedicated internal cluster and not cloud, but that Facebooks cluster is a Cloud because they openly admitted to using Hadoop to some extent.

For the record, I think this whole Internal Cluster/ External Cloud debate is all nonsense.  To be honest all of the systems listed above are Cloud in my opinion.  All of them allow for dynamic deployment of processing load against a distributed cluster of compute resources.  From the perspective of the company owning the cluster, its an Internal Cloud.  Once they open it up by providing a public interface into those resources, then its a public cloud resource from the standpoint of an external user of those resources.

Cloud is not the sole property of our latest Web 2.0 startups.  It’s not a function of some particular piece of software that we collectively decide is “Cloud” like Hadoop.  Cloud is a design pattern and a business choice to allow us to take advantage of vast compute resources of all kinds in a more dynamic, efficient and cost effective manner, period.  Furthermore, to effectively use Cloud resources I think you ideally need to be SOA.

Let the Flaming begin.

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The Evolution Of Reliability and High Availability

Posted on : 16-08-2009 | By : Paul Michaud | In : Cloud Computing, High Availability (HA), Software Design, Software as a Service

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Over the last few decades, the technologies we used and the approaches we took to make our systems reliable have undergone a steady evolution. In some cases the technology has just gotten more reliable through quality control at the hardware level (consider an Intel Blade today compared to my 1986 Zenith 8088 that I wrote my first automated trading programs on. Hard to believe 8MHz, 2×5.25″ floppy’s and 512K of RAM was once the best machine money could buy, short of a mainframe. AHH.. the nostalgia……NOT)

For most of the time pre mid 90’s we relied on hardware to make our systems reliable. We had mainframes for most things business critical and towards the latter part of that time, the Unix machines were starting to be taken seriously by business as well as the scientific community. Regardless of whether you used Tandem Non-Stop technology, IBM Series 3X0’s or Stratus, you relied on the hardware to be fault tolerant and to just stay up. And for the most part they did, but at great cost and with relatively poor price/performance compared to the other platforms that were becoming available. Coupled with this resilient hardware we would have typically 2 data centers (and sometime 3) with essentially identical hardware for disaster recovery. Two of these centers were usually less than 30 miles apart and the data was synchronized between them again using hardware, with technology such as EMC’s SAN replication technology. In fact a lot of systems still do this today where performance and latency in the systems response time is not critical. Although post 9/11 the SEC mandated financial firms to have their DR site 300 miles apart which means this SAN replication approach cannot be used for most new systems as it’s distance limited. Most other countries followed the SEC’s lead (Do you know how hard it is to find site’s 300 km apart in Switzerland and still be within Switzerland, because Swiss data (depending on the data type) can’t be stored or transmitted outside of Switzerland, which is something for SaaS vendors to keep in mind. Well you can’t so we cheat. Usually one in Zurich and one in Lugano which is as good as you can do.)

By the mid 90’s though we were starting to use more UNIX machines. SUN Sparc Systems, IBM R6000’s and HP-UX machines were coming on strong. Their hardware was better than a typical Intel desktop at the time but it still didn’t have the 9’s of uptime that a mainframe had. Now for stateless applications such as those that were emerging on the web, we could throw an IP sprayer or Load balancer, such as the BIG-IP product line by F5, in front of a hot-hot pair and be pretty good to go. This is still the best way to achieve HA for most stateless applications today, but I digress. So in order to assure reliability, and for this era we defined that mostly as no loss of data more so than sheer system uptime, we had to do more with software to provide that reliability.

This software augmentation centered around two primary software technologies.

  • Messaging Middleware such as IBM’s MQ, Tibco EMS and Rendevous
  • Databases such as DB2, Oracle, Sybase and Informix

Well I won’t spend to much time on how we used these technologies back 10 years ago, because to be honest it really hasn’t changed much up to today. With the messaging software, we moved from a world in which all inter-process communication happened over a raw socket, to instead using messaging middleware, which removed the burden for message reliability from the programmer. No longer did we have to implement transactional semantics in every application by hand. We could instead rely on the middleware to make sure the messages got from point A to point B. Today we use IBM MQ to handle every message for virtually every trade of US treasuries, Eurobonds, Stocks, etc in the world. We can rely on it to deliver messages of any size from one application to another, even if one of the machines goes down and doesn’t come back online for weeks, MQ ensures it gets delivered. (Hopefully, being down for weeks doesn’t actually ever happen in production, but the guys at IBM’s Hursley labs due test these things.)  Now I will say, we don’t use TIBCO, or MQ when low latency and very high throughput are required.  There is a new breed of messaging technologies out recently which are prefered and I will touch on some of them in coming articles.

With the databases, we moved all of the transactional abilities we knew and loved off the mainframes and onto the distributed platforms. In addition, the database companies implemented ways to run the databases in a cluster. This meant that if the database server failed, I would in theory, with a slight pause, fail over to the backup, with no intervention on the part of my application. Now in practice this took a few missteps to get right but today is old hat and everyone relies on the big commercial databases to be able to do this. Some of the open source ones are not so strong here as their paid for counterparts, but in time we will probably see this happen as well.

So this brings us pretty much up to today’s state of the world (or atleast a few years ago for a typical enterprise application) in a very Cliff’s Notes sort of summary. In the next article we will start a hypothetical design exercise as a way to ground the discussions going forward. This hypothetical will form the basis of the next few articles to come after it.

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High Availability Series: Series Outline

Posted on : 16-08-2009 | By : Paul Michaud | In : Cloud Computing, High Availability (HA), Service Oriented Architecture (SOA), Software Design, Software as a Service

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With all of the talk about reliability, or lack thereof, of SaaS and Cloud based applications, I thought I would write a series on designing applications to be Resilient and Highly Available.  The series sort of started with this post “It’s Inadequate Design That Lets Systems Fail, Not Whether They Are SaaS or Deployed in The Cloud“.

As any of you who have read my Bio are aware, I have spent most of my career designing very large, high volume and high performance applications for the World’s largest financial institutions.  In these systems High Availability and Reliability is Key, as systems I have been involved in designing carry Trillions of dollars of transactions on them each day.  Also in the Financial Markets world, and down time can cost millions of dollars per minute. We have also been center stage in the evolution of technology and design best practice when it comes to performance and reliability.  We have gone from just using a robust mainframe and assuming it stays up with hot swap hardware to high performance distributed applications handling millions of transactions per second in statefull applications (much harder to make HA than stateless Web apps), where time from failure to detection and takeover by a hot standby can be as little at 7 milliseconds.

The articles which will follow in this series will represent my personal opinion on how this is done.  It is by no means the only way to do it and I am sure others will clearly have other opinions.

Topic’s will tentatively the following:

  1. The Evolution Of Reliability and High Availability
  2. Guaranteeing No Loss Of Data
  3. Designing For Disaster Recovery
  4. Designing For Maximum Uptime In A Distributed World
  5. High Availability in a High Volume Transactional Environment

Other topics will be considered based on feedback, user requests or if something just pops into my head.  So if you have a particular question or topic you would like answered just ask and if it is something I feel I can write about, I will.

We will start in the next article in the series with a brief discussion of The Evolution Of Reliability and High Availability.

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It’s Inadequate Design That Lets Systems Fail, Not Whether They Are SaaS or Deployed in The Cloud

Posted on : 15-08-2009 | By : Paul Michaud | In : Cloud Computing, High Availability (HA), Software Design, Software as a Service

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There have been many high profile outages lately which have caught peoples attention.  These failures are being used as an argument for why critical systems should remain internal and not be deployed as SaaS or in the Cloud.  Some of these outages included Google App Engine’s performance issues in early July , Rackspace’s loss of their Dallas data center due to power failure and the fire in Seattle that took Authorize.Net offline for 12 hours to name but a few.

What amazes me is how so many people point to this and argue that this is proof for why Cloud and/or SaaS is bad and that everything should be in house.  It’s preposterous.  The fact that these systems went down with a data center failure (or otherwise) is nothing more than an argument for inadequate system design, where High Availability (HA) is concerned.  The bottom line is it takes planning, forethought and good design to make a system highly available, and most systems simply are not designed with that in mind.

The reasons for not making a system highly available are many and include the following:

  1. Naivete: People don’t believe it could happen to their system and thus choose not to put in the time, effort and cost of making a system highly available
  2. Cost: Bottom line is it costs a lot of money to make a system HA and for a lot of firms, particularly when starting out or for smaller businesses, it just not a viable option
  3. Difficulty: Its bloody hard to make a system HA.  Its one thing to ensure no data loss,  its quite another to ensure little to no down time.

For most of my career I have built systems for the World’s largest financial companies including the World’s leading Investment Banks and Stock Exchanges.  These firms take high availability very seriously as a rule, but even with their resources and decades of experience systems still go down.

Consider the London Stock Exchange (whose system I did not design), who last year had a very public outage when they were down for most of a trading day.  This was not a SaaS system or one deployed in a Cloud.  It was an internal system run by a highly reputable company whose business is based on being reliable and never losing a trade.  These exchanges, for the most part, have highly redundant systems, multiple backup data centers, design for High Availability and run fail over tests regularly, yet they still experience downtime from time to time.

The point is, failures happen, whether the system is run internally, or in the cloud.  Whether its a SaaS system or one of home grown legacy design.  The objective is to minimize those failures and the downtime associated with them.

That said,  with today’s technologies, some careful planning and good design, it is possible to build systems that should almost never go down, even in the face of a 9/11 type event, but thats a topic for another day.

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